Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website www.littlegreenie.com.au. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Little Greenie’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Little Greenie and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

You agree to use all products only as they are intended to be used and to use all care to ensure the safe and proper use of the products on this website. You agree to read and comply with the safety information provided on this website and in the brochure provided with the products. You acknowledge that any failure to follow the safety information may cause risks to safety for which Little Greenie will not be liable. Little Greenie does not accept any liability for any death, injury or other loss arising from or in connection with the incorrect, unsafe or other use of the product or any use for which the product was not intended. In the event that the product is in any way faulty Little Greenie's liability is limited to the replacement of the product or a refund of the payment for the product. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Little Greenie’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Little Greenie is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Little Greenie’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

SHIPPING

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 10 days, depending on the delivery option. The delivery times provided by Little Greenie are estimates only. Little Greenie will not be held accountable for late deliveries or loss or damage relating to deliveries. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Little Greenie.

In the event that multiple items are ordered, we may choose to ship your order in part deliveries, where stock is not available. All reasonable attempts to notify you will be made using the details you provided.

Our aim is to process all orders within 1-2 business days. This means that in most circumstances you should receive your order in 2-10 business days (depending on your choice of postage and your location.) Once your order is ready to ship, you will receive an email with information regarding your order.

RETURNS

Little Greenie handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. The goods must be “as-new” and unsoiled to be refunded or exchanged. All refunds are provided minus all shipping cots.

Refunds will only be given once the product has been returned. If you return something to us without a valid reason, we will need to charge a 10% restocking fee. Refunds or exchanges will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Little Greenie.

Any goods returned outside of the returns period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. Little Greenie will not pay to return these items to you.

If you feel you that your product is not functioning or is faulty in any way, please contact us at hello@littlegreenie.com.au prior to returning any item.

RETURNS PROCESS

If you would like to return and item to us (in accordance with our RETURNS AND REFUNDS policy above), please follow these steps:

Send an email to Little Greenie via hello@littlegreenie.com.au within 7 days of purchase with the details of the goods you wish to return and the reason for return.
Little Greenie will respond with details of the return address and further instructions.
Print a copy of your invoice and circle or highlight the items that you wish to return.
Pack all items with your invoice in secure packaging, or re-use the original packaging if suitable. Please ensure all items are securely enclosed as we are not able to accept them if damaged or soiled.
Return your items to the address specified by Little Greenie.
For peace of mind we recommend returning your goods via insured registered post as Little Greenie is not liable for lost return parcels.
Once we receive your return, we will inspect and process all items promptly. We will send you an email confirming receipt of your return and how it is being processed.
Payment will be made by the same method that you made payment.

TYPOGRAPHICAL ERRORS

In the event that a product is mistakenly listed at an incorrect price on our website or in-store, Little Greenie reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Little Greenie reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card, PayPal, zipPay or AfterPay charged. If your credit card or PayPal has already been charged for the purchase and your order is cancelled, Little Greenie shall issue a credit to your credit card, PayPal, zipPay or AfterPay account in the amount of the incorrect price.

LINKS TO OTHER WEBSITES

Little Greenie may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Little Greenie and the owners of those websites. Little Greenie takes no responsibility for any of the content found on the linked websites.

Little Greenie’s website may contain information or advertisements provided by third parties for which Little Greenie accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, Little Greenie absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Little Greenie gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavor to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Little Greenie to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At Little Greenie, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Little Greenie respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Little Greenie’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Little Greenie collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

COMMUNICATION

Little Greenie may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Little Greenie.

THIRD PARTIES

Little Greenie does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and our services but not for any other use.

DISCLOSE YOUR INFORMATION

Little Greenie may be required, in certain circumstances, to disclose information in good faith and where Little Greenie is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Little Greenie. Little Greenie expressly excludes and does not permit you to use or access our website, to download any documents or information from our website or obtain any such documents or information through a third party. If you breach this term then Little Greenie will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Little Greenie reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Little Greenie expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and Little Greenie concerning your use and access to Little Greenie’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

CONSULTATION SERVICES

By using our services, you agree that Little Greenie is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold Little Greenie liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by Little Greenie.

All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and Little Greenie takes no responsibility for your actions, choices or decisions.

JURISDICTION

This agreement and this website are subject to the laws of VIC and Australia. If there is a dispute between you and Little Greenie that results in litigation then you must submit to the jurisdiction of the courts of VIC.